Sector: Charity / Non-Profit
Operating Region: United Kingdom
Regulatory Landscape: UK GDPR, Charity Commission Governance, Fundraising Regulation
The Challenge
A UK-based non-profit organisation relied heavily on public donations and fundraising campaigns to deliver its services. With increased scrutiny from regulators and trustees, the organisation needed to demonstrate strong governance and responsible handling of personal data without diverting limited funds away from frontline activities.
Traditional consultancy support was costly and reactive, often accessed only when issues arose. This created gaps in day-to-day compliance awareness, slow response times to staff questions, and a lack of clear audit evidence for trustees and funders.
The organisation needed a solution that reflected how non-profits actually operate: limited budgets, reliance on volunteers, fundraising activity, and a strong need for transparency and accountability.
The Clear Assure Solution
Clear Assure provided an AI-driven compliance platform designed to support non-profits with practical, day-to-day guidance, backed by expert verification when required.
Staff and volunteers could raise Data Protection and fundraising-related queries through a single portal and receive immediate, structured guidance. This reduced uncertainty around consent, donor communications, event data, and supporter records, all areas critical to maintaining public trust.
When questions involved higher risk or trustee oversight, the platform, Clear Assure, escalated them to qualified compliance professionals, ensuring decisions were accurate, defensible, and aligned with board expectations.
Rather than relying on sporadic consultancy advice, the organisation gained continuous governance, clear audit trails, and documented evidence of compliance activity.
Key Outcomes
Accurate compliance through AI, verified by experts
Everyday queries were handled quickly, with expert oversight ensuring accuracy where risk increased.
Governance without consultancy overhead
Clear Assure replaced expensive retainers with a transparent platform model, delivering ongoing compliance support and documented governance suitable for trustees and funders.
Fast, practical responses
Staff and volunteers received immediate guidance, reducing delays and preventing well-intentioned mistakes during fundraising campaigns and events.
Built for the non-profit environment
The platform supported the realities of charity operations, including high staff turnover, volunteer access, and frequent fundraising activity.
Reduced cost, protected funding
By reducing compliance spend, the organisation redirected funds to its charitable mission rather than professional fees.
The Result
The non-profit now operates with greater confidence in its governance and fundraising practices. Clear Assure reassures trustees, regulators, and donors that personal data is handled responsibly, while allowing the organisation to focus on delivering impact rather than managing compliance complexity.